Collection and use of personal information about customers:
When you place an order with us you will be asked to provide your name, address, email address and a contact phone number. This will allow us to create a user account for you. By submitting your personal data, you agree to the transfer and storing or processing of this information. By ticking the tick box to receive promotional e-mails, you agree to receive marketing communications from Ainsworth Jewellers and associated companies. We do not ask you for your payment card information at this point, so no financial information is stored in your user account.
The information we learn from customers when they place an order helps us personalise and forever improve your shopping experience with us. We use this information to: handle orders; deliver products and services; process payments; contact you about orders, products, services, special offers and promotional activities; update our records; to improve our store and platform; prevent or detect fraud or abuses of our website; and to enable third parties to carry out technical, logistical or other functions on our behalf. Any third parties must use the information in accordance with this privacy notice and as permitted by the UK's Data Protection Act.
We will only release personal information when we feel it is appropriate to comply with law, to enforce or apply our conditions of use and other agreements, or to protect the rights, property or safety of ainsworthjewellers.com, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. However, this does not include selling, sharing or otherwise disclosing personal information about customers for commercial purposes.
Information about our customers is an important part in the running of our business and we will not sell it on to other parties.
Cookies are pieces of information generated by a Web server and stored in your computer, ready for future access. They are contained in the HTML information which flows backwards and forwards between your computer and the servers. Cookies are used to personalise Web search engines and to store shopping lists of items a user has selected while browsing through an online shop. Essentially, cookies make use of user-specific information transmitted by the Web server onto your computer so that the information might be available for later access by itself or other servers.
We also use Google Analytics which allows us to anonymously track visitor traffic to our site such as how often a page has been viewed and how visitors are moving around our website. This information simply helps us to improve our customer's experience of our website.